Here we want to inform you about the processing of your data in our company and the data protection claims and rights to which you are entitled according to Art. 13 of the European Data Protection Basic Regulation (EU DS-GVO).
1. Who is responsible for the data processing and to whom can you turn?
Know How International GmbH & Co KG
Phone: +49 (0)9622 - 7195 0
The company data protection officer is
Mr Christian Blume
Projekt 29 GmbH & Co. KG
Tel.: 0941 2986930
Fax: 0941 29869316
2. Which data is processed and from which sources does this data come?
We process the data which we have received from you within the framework of contract initiation or processing, on the basis of consents or within the framework of your application to us or within the framework of your staff.
The personal data include:
your master/contact data, including customers first and last name, address, contact data (e-mail address, telephone number, fax), bank details, date of birth, photos
For applicants and employees this includes e.g. first and last name, address, contact data (e-mail address, telephone number, fax), date of birth, data from curriculum vitae and job references, bank data, religious affiliation, photos.
For business partners this includes the name of their legal representative, company, commercial register number, VAT number, company number, address, contact person contact data (e-mail address, telephone number, fax), photographs, bank details.
For fair visitors this includes e.g. company, first and last name, address, contact data (e-mail address, telephone number, fax), photos.
For visitors of our company include company, first and last name, address, contact data (e-mail address, telephone number, fax), pictures.
For journalists this includes company, first and last name, address, contact data (e-mail address, telephone number, fax), photos.
For winning participants information about the company, first and last name, birthday, address, contact data (e-mail address, telephone number, fax), pictures .
In addition, we also process the following other personal data:
- information on the type and content of contract data, order data, sales and document data, customer and supplier history and consulting documents,
- promotion and sales data,
- information from your electronic dealings with us (e.g. IP address, log-in data),
- other data that we have received from you within the framework of our business relationship (e.g. in customer meetings),
- data that we generate ourselves from master / contact data and other data, such as customer demand and customer potential analyses,
- the documentation of your declaration of consent for the receipt of e.g. newsletters.
- pictures taken during events.
3. For what purposes and on what legal basis will the data be processed?
We process your data in accordance with the provisions of the Data Protection Basic Regulation (DS-GVO) and the Federal Data Protection Act 2018, as amended:
- for the fulfillment of (pre-)contractual obligations (Art 6 Abs. 1lit.b DS-GVO):
The processing of your data takes place for the contract handling online or in one of our branches, for the contract handling of your employees in our company. The data are processed in particular with business initiation and with execution of the contracts with you.
- for the fulfilment of legal obligations (art. 6 para. 1 lit.c DS-GVO):
A processing of your data is necessary for the purpose of the fulfilment of different legal obligations e.g. from the commercial code or the tax code.
- to protect legitimate interests (art. 6 para. 1 lit.f DS-GVO):
On the basis of a weighing of interests, data processing can take place beyond the actual fulfilment of the contract to protect the legitimate interests of us or third parties. Data processing to protect legitimate interests is carried out in the following cases, for example:
- advertising or marketing (see No. 4),
- measures for business management and further development of services and products;
- maintaining a group-wide customer database to improve customer service
- in the context of legal action
- sending of information and press releases that do not promote sales.
- with your consent (Art 6 Abs. 1lit.a DSGVO):
if you have given us your consent to process your data, e.g. to send you our newsletter, publish photos, sweepstakes, etc.
4. Processing of personal data for advertising purposes
You can object at any time to the use of your personal data for advertising purposes in whole or for individual measures without incurring any costs other than the transmission costs according to the basic tariffs.
We are entitled under the legal requirements of § 7 Abs.3 UWG to use the e-mail address you provided when concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations from us irrespective of whether you have subscribed to a newsletter or not.
If you do not wish to receive such recommendations by e-mail from us, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form is sufficient for this purpose. Of course, every e-mail always contains an unsubscribe link.
5. Who gets my data?
If we use a service provider in the sense of an order processing, we remain nevertheless responsible for the protection of your data. All contract processors are contractually obliged to treat your data confidentially and to process it only within the scope of the service provision. The contract processors commissioned by us will receive your data insofar as they require the data for the performance of their respective services. These are, for example, IT service providers that we need for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.
Your data will be processed in our customer database. The customer database supports the improvement of the data quality of the existing customer data (duplicate cleansing, spoilage/deadness indicator, address correction), and enables the enrichment with data from public sources.
This data is made available to the Group companies if necessary for contract processing. The storage of customer data is company-related and separate, with our parent company acting as a service provider for the individual participating companies.
In the event of a legal obligation and within the scope of legal proceedings, authorities and courts as well as external auditors may be recipients of your data.
In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of initiating and fulfilling contracts.
6. How long is my data stored?
We process your data until the termination of the business relationship or until the expiry of the applicable statutory retention periods (e.g. from the German Commercial Code, the Fiscal Code or the Working Hours Act); furthermore until the termination of any legal disputes in which the data is required as evidence.
7. Are personal data transferred to a third country?
In principle, we do not transfer any data to a third country. In individual cases, data will only be transferred on the basis of an adequacy decision of the European Commission, standard contractual clauses, suitable guarantees or your express consent.
8. What data protection rights do I have?
You have a right to information, correction, deletion or restriction of the processing of your stored data, a right of objection to the processing as well as a right to data transferability and a right of complaint at any time in accordance with the requirements of data protection law.
Right of access:
You may ask us to inform you whether and to what extent we process your data.
Right of correction:
If we process your data that is incomplete or incorrect, you may ask us to correct or complete it at any time.
Right of deletion:
You can request us to delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate protection interests. Please note that there may be reasons that prevent an immediate deletion, e.g. in the case of legally regulated storage obligations.
Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, unless there is a legal or statutory storage obligation to the contrary.
Right to restrict processing:
You can request us to restrict the processing of your data if
- you deny the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you refuse to delete it and instead request a restriction on the use of the data,
- we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or we no longer need the data for the intended purpose.
- you have objected to the processing of the data.
Right to Data Transferability:
You may request that we make available to you the information you have provided to us in a structured, common and machine-readable format and that you may provide such information to another responsible person without our interference, provided that
- we process this data on the basis of a consent given and revocable by you or for the fulfilment of a contract between us, and we process this data on the basis of a consent given and revocable by you or for the fulfilment of a contract between us, and we process this data on the basis of a consent given and revocable by you or for the fulfilment of a contract between us.
- this processing is performed with the aid of automated procedures.
If technically feasible, you may request that we transfer your data directly to another responsible person.
Right to object:
If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims. You can object to the processing of your data for the purpose of direct marketing at any time without stating reasons.
Right of appeal:
If you are of the opinion that we violate German or European data protection laws when processing your data, we ask you to contact us in order to clarify any questions you may have. Of course, you also have the right to contact the responsible supervisory authority, the respective state office for data protection supervision.
If you wish to assert any of the above rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
9. Am I obliged to provide data?
The processing of your data is necessary to conclude or fulfil your contract with us. If you do not provide us with this data, we will generally have to refuse to conclude the contract or will no longer be able to execute an existing contract and will therefore have to terminate it. However, you are not obliged to give your consent to data processing with regard to data which is not relevant for the fulfilment of the contract or which is not required by law.